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Aderinola Mardatallah AbdulAwwal
Founder & Lead CX Consultant, Bridgecore Solution
Customer Experience Certification
AlisonCX Management Programme
Trisyn AcademyCustomer Success Specialist
VSavvy Academy
The Person Behind
Every Resolution
Aderinola Mardatullah AbdulAwwal is a certified customer experience professional with extensive hands-on experience turning frustrated customers into loyal brand advocates for Nigerian businesses.
Before founding Bridgecore Solution, she sharpened her skills at Blue Connect Technology, a growing Nigerian fintech company, where she managed complex complaint pipelines, reduced resolution times, and directly contributed to improved customer retention metrics.
Today, she brings that same rigour to Bridgecore — offering Nigerian businesses a professional, outsourced complaint management service that treats every customer interaction as a revenue opportunity.
"Every unresolved complaint is a customer walking out the door. I built Bridgecore to make sure that door stays closed."
Customer Experience Specialist
Blue Connect Technology Fintech - Growing StageManaged end-to-end customer complaint resolution for a fast-growing Nigerian fintech company, reducing churn and improving NPS scores significantly.
Founder & Lead CX Consultant
Bridgecore Solution Complaint Management - B2BBuilt and runs Nigeria's specialist outsourced complaint management service, serving businesses across fintech, e-commerce, and retail.